1. Presale Order Placement:
    1. Presale orders are placed in advance before the official release of the TCG product.
    2. Customers must provide accurate information during the order placement process, including their name, contact details, and shipping address.
  2. Payment:
    1. Payment for presale orders must be made in full at the time of purchase.
    2. Accepted payment methods will be clearly specified during the ordering process.
  3. Order Confirmation:
    1. Customers will receive an order confirmation via email after successfully placing a presale order.
    2. It is the customer’s responsibility to review the order confirmation for accuracy. Any errors or discrepancies should be reported to customer support immediately.
  4. Release Date:
    1. The release date of the TCG product will be clearly communicated during the presale period.
    2. The release date is subject to change by the manufacturer or distributor, and customers will be notified promptly of any changes.
  5. Order Fulfillment:
    1. Presale orders will be fulfilled on a first-come, first-served basis, depending on the availability of the product.
    2. In the event of unforeseen circumstances or limited stock, the seller reserves the right to fulfill orders based on the order placement timestamp.
    3. If the presale order cannot be fulfilled due to insufficient stock or other reasons, the customer will be notified, and a refund or alternative arrangement will be offered.
  6. Shipping and Delivery:
    1. The seller will make reasonable efforts to ship the presale orders as close to the official release date as possible.
    2. Shipping costs, delivery times, and available shipping options will be communicated to the customer during the ordering process.
    3. The customer is responsible for providing accurate shipping information. Any additional costs incurred due to incorrect or incomplete addresses will be the customer’s responsibility.
  7. Cancellations and Refunds:
    1. Presale orders are generally considered final and non-refundable unless otherwise specified.
    2. In the case of exceptional circumstances or if the seller is unable to fulfill the order, a refund may be offered. The refund policy will be clearly communicated to the customer.
  8. Product Condition:
    1. The TCG product received through a presale order should be in new and unopened condition unless explicitly stated otherwise.
    2. Customers are advised to inspect the received product upon delivery and report any damage or defects to customer support within a specified timeframe.
  9. Preorder Bonuses or Promotions:
    1. Some presale orders may come with exclusive bonuses, promotions, or extras, which will be clearly communicated during the ordering process.
    2. The availability and eligibility for preorder bonuses may be subject to certain conditions or restrictions.
  10. Customer Support:
    1. Customer support channels and contact information will be provided for any inquiries, issues, or concerns related to presale orders.
    2. Customers are encouraged to reach out to customer support for assistance or clarification regarding any aspect of their presale order.